Vergleichsliste

We are looking for Tenant Ops Lead (m/f/d)

Role Purpose
Lead the daily execution and operational maturity of tenant-related platform activities, including Azure provisioning, Conditional Access enforcement, configuration drift remediation, and internal tooling operations. This role ensures that the team operates reliably, meets governance and audit requirements, and continuously improves process and tooling readiness.

Key Tasks
* Coordinate daily execution of provisioning, enforcement, and drift remediation activities
* Ensure Conditional Access and MFA enforcement is consistent, documented, and monitored
* Own process maturity and execution quality across tooling, change implementation, and reporting
* Serve as operational point of contact for governance, IAM, and architecture teams
* Track and report team metrics, execution timelines, and audit readiness
* Drive process improvements and automation in tenant operations runbooks
* Support team documentation, onboarding, and knowledge sharing
* Escalate risks, blockers, or non-compliance in configuration or policy rollout

Tools & Platforms
* Azure Resource Manager, Microsoft Entra ID / Azure AD
* Conditional Access, Policy monitoring, PowerShell tooling
* Jira, Confluence, automation scripts and internal dashboards
* Observability platforms (e.g., KQL, Log Analytics)

Recommended Qualifications
* Strong experience with Azure configuration, CA/MFA enforcement, and policy-based operations
* Skills in coordinating technical execution across tools, scripts, and cloud services
* Understanding of governance models and audit preparation practices
* Experience leading operational improvements, documentation workflows, and readiness reviews
* Microsoft Certified: Azure Administrator Associate or comparable

IT Procurement & Asset Management

Full Time (40 h/w)

Klosterneuburg near Vienna, Austria / Home Office possible

EUR 54,000* gross/year

ISTA is growing. Grow with us!

Institute of Science and Technology Austria (ISTA) is a constantly growing international institute for conducting world-class research in mathematics, computer science, life sciences & physical sciences. We strive to recruit passionate professionals from across the world over all fields who strive to support our goal of excellent research. Located within a beautiful campus on the outskirts of Vienna, we offer multiple opportunities for personal growth in a stable working environment. Get an insight!

Your responsibilities

Excellent research needs state-of-the-art IT infrastructure and innovative digital services. With a team of about 50 experts, we will redesign ISTA's digital landscape over the next few years and implement an ambitious digital transformation programme to facilitate the Institute's rapid growth. As part of our IT & Digital Transformation strategy, we are planning to renew and upgrade our physical IT infrastructure, introduce cloud-based digital services, and to establish professional IT management practices.
As an IT procurement and asset management expert you will play a crucial role both in our strategic technology projects and in IT management. Your responsibilities in these projects include:

* Planning, coordinating, and executing the procurement of IT hardware, software, and services in accordance with institutional and public procurement rules
* Collaborating with technical teams to define specifications, standards, and vendor requirements
* Planning and implementing the lifecycle management of IT assets, including acquisition, deployment, tracking, and disposal
* Maintaining and continuously improving the IT asset and license management system
* Monitoring supplier performance, contracts, and service-level compliance
* Establishing an IT controlling framework and participating in IT benchmarks
* Supporting budget planning and controlling processes

Your profile

* Completed relevant degree, e.g., in business informatics, IT management or related field, or equivalent professional experience
* Several years of experience in IT procurement, asset management, or software licensing
* Sound understanding of public procurement processes and contract management
* Knowledge of typical software products, administrative processes, and organisational culture in a research institute or university
* Proficiency with asset and license management tools as well as ERP systems (e.g., SAP)
* Experience in IT service management and IT security frameworks such as ITIL and ISO 27001 is a plus
* Strong analytical and documentation skills with attention to detail
* Ability to work collaboratively with technical, administrative, and legal teams
* Structured, service- and solution-oriented, and proactive approach to managing complex procurement cycles
* Working language is English, fluency in German is a must

Apply now

Your benefits

* Education & training
* Cafeteria
* Childcare
* Free shuttle bus
* Multiple health offers
* Pension insurance

⁎ This position comes with possible overpayment depending on education, qualification and work experience. ISTA processes your personal data in accordance with the law. For more information, please refer to ww www.ista.ac.at/data-protection.

Am Campus 1, 3400 Klosterneuburg, Austria
Tel.: +43 (0) 2243 9000-0 | www.ista.ac.at

Information Technology Officer

The Joint Vienna Institute (JVI), a regional training center established in 1992 by the Austrian authorities, the International Monetary Fund (IMF), and several other international organizations, is inviting applications for the position of IT Officer.
The JVI provides high-quality training to public sector officials from Central, Eastern, and Southeastern Europe, the Caucasus, and Central Asia. In close collaboration with partner institutions, the JVI delivers courses, seminars, and workshops across a broad range of economic topics.

Job Summary

Under the supervision of the Deputy Director and the IT Manager, the IT Officer works as part of a small team responsible for the JVI's IT and audiovisual environment.
The Infrastructure Includes:

* Local area network, servers, and back-up systems
* Security infrastructure (firewall, anti-virus software)
* Video conferencing, interpretation, surveillance, and alarm systems
* Windows-based workstations and Microsoft Office
* In-house participant database and web applications
* Lecture and workshop room technology
* Building security and telephone systems

In addition to IT and AV systems, the role includes support related to facilities systems connected to JVI operations.

Key Responsibilities

IT Operations & User Support

* Provide technical support to end users (staff and participants) and respond to IT incidents and service requests.
* Administer user accounts and apply structured incidents and problem management.
* Troubleshoot desktop, server, hardware, and software issues.
* Train staff on new tools and technologies; prepare guidelines and documentation.

Infrastructure & Systems Management

* Support and participate in managing IT infrastructure, AV, interpretation, telephone, and security systems.
* Ensure systems are effectively protected while maintaining availability.
* Coordinate and support video-conferencing activities.
* Set up IT equipment in lecture and workshop rooms according to course requirements.

Applications & Development Support

* Maintain and enhance the JVI participant database.
* Maintain and further develop in-house systems with C#/JavaScript front-end interfaces and SQL back-end databases.

Qualifications

The role requires a broad technical skill set, strong problem-solving ability, and a willingness to continuously learn new systems and applications.
Education & Experience

* University degree in computer science, information systems, or related field (or equivalent professional training).
* Minimum 7 years of relevant professional experience, preferably in an international organization or academic/training environment.

Technical Expertise

* Solid knowledge of MS Windows Server OS, MS Exchange, MS SQL, VMware-based server virtualization, Microsoft Office 365.
* Advanced technical knowledge of Windows 11 and Microsoft Office 365.
* Solid technical knowledge of Active Directory, Group Policy, Software deployment tools.
* Hands on experience with Software package deployment and desktop security solutions.
* Proven experience with Database concepts and operation, network management, and cloud migration/services management.
* Familiarity with C# and SQL to support internally developed systems.

Core Competencies

* Excellent problem-solving skills and results orientation.
* Strong organizational and time management abilities.
* Ability to work effectively under pressure in a team environment.
* Excellent interpersonal skills and cultural sensitivity.

Languages

* Fluency in English is required.
* Good working knowledge of German is an asset.

Additional Assets

* Experience with Moodle and/or Typo3.
* ITIL certification.

Salary and Benefits

This is a full-time, fixed-term position for an initial period of two years, with the possibility of renewal for up to eight years in total. The role offers a competitive salary and benefits package commensurate with experience and qualifications.
The JVI is a flexible employer with a supportive work culture that values work-life balance. Staff members are exempt from national immigration restrictions and are employed under the legal status of employees of an international organization in Austria (no diplomatic status).
The JVI is committed to fostering a diverse and inclusive workplace and actively encourages applications from qualified candidates of all genders.
The closing date for applications is Tuesday, March 17, 2026. It is expected that the successful applicant will take up the post in June.